Helpdesk is your dedicated technology support resource within the Medford School District! Whether you're a staff member, student, or parent/guardian, we're committed to helping you succeed in your educational-technology experience.  In addition to providing assistance with devices and accounts, we are here to answer questions you may have and connect you with the appropriate MSD experts for complex issues beyond our scope. Our professional and supportive team looks forward to helping you as you navigate the digital world.

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Applications & Data Services is the essential hub for software support and data analytics in our district.  We develop, operate and maintain mission critical software such as Synergy ParentVUE and StudentVUE, Canvas,  UKG, BusinessPlus and Unified Talent. As the MSD contact with the Oregon Department of Education, we play a key role in accurately reporting vital school and district data.

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Infrastructure & Network Services is our team of specialized computer support professionals. This group is dedicated to implementing solutions for classroom hardware, optimizing networking infrastructure, maintaining safety systems and managing critical services including security and digital communications.

This Division of IT encompasses support for Publications and School District Theater spaces to elevate both print communications and student performances within MSD.

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